CARE Arthritis, Ltd. ("CARE Arthritis")

Personal Information Protection

CARE Arthritis is committed to safeguarding the personal information entrusted to us by our clients. This privacy statement outlines the practices we follow in protecting personal information.

This privacy statement applies to CARE Arthritis and to any person providing services on our behalf. A copy of this privacy statement is provided to any client on request.

What is personal information?

Personal information means information about an identifiable individual. This includes an individual's name, home address and phone number, age, sex, marital or family status, an identifying number, financial information, educational history, etc.

Personal information we collect:
  • Name
  • Email address
  • Profession or Occupation
  • Name and address of place of business
Other information we collect, linked to your user account:
  • Date and time of each login
  • IP address of your network location at each login
  • Interactions with the course material, such as the date and time each case is started and completed, and your self-assessment exam responses.

We collect your personal information in order to verify your identity and ensure that you are eligible to view the course material.

We track your login times and IP addresses in order to ensure authorized use of your account.

Cookies are used in your Internet browser to keep track of your session while logged on. The Cookies are set to expire upon logout, or when you close your browser.

Your name will be shared with the sponsor of this online course for your region. No other personal information that we collect will be shared with any third party unless required by law.

How do we safeguard personal information?

We make every reasonable effort to ensure that personal information is accurate and complete. We rely on individuals to notify us if there is a change to their personal information that may affect their relationship with our organization. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible. In some cases we may ask for a written request for correction.

Personal information transmitted to CARE Arthritis over the Internet is encrypted with industry-standard 128-bit minimum strength encryption. Databases are password-protected, and servers are in a secure location protected by a firewall to prevent unauthorized access.

Questions and complaints

If you have a question or concern about any collection, use or disclosure of personal information by CARE Arthritis, or about a request for access to your own personal information, please contact:
Joel Paschke
Unit 210, 316 Windermere Rd NW
Edmonton Alberta Canada T6W 2Z8